Built for Philippine real-estate teams
Every Facebook inquiry, worked to a closed deal.
Relay is the conversation-centered client OS: Messenger, Instagram and WhatsApp in one inbox, every buyer with full context, and viewings, financing and documents tracked all the way to closing.
- Official Meta business APIs
- Data Privacy Act (RA 10173) aligned
- Encrypted, tenant-isolated, human in the loop
Maria Santos
via Messenger · Demo Realty Page · assigned to Ana
- Hi! Is the 1BR at Avida Verge still available? Budget is around ₱8–10M, bank financing.
- Yes po, Maria — two units left on the 20s floors. Want to see them this Saturday?
- Saturday 2pm works! Do I bring my payslips?
- Assistant · suggested, sent by AnaBring a valid ID and your last 3 payslips — I've added them to your checklist. See you Saturday at 2pm at the Verge showroom.
How it works
The whole journey, not just the inbox.
A unified inbox is free from Meta. What wins deals is everything around the message — who owns it, what the buyer needs next, and what is still missing before the bank says yes.
- Step 1Facebook lead
- Step 2Conversation
- Step 3Qualification
- Step 4Property match
- Step 5Site viewing
- Step 6Financing
- Step 7Documents
- Step 8Close
Every step writes to one timeline — messages, viewings, consent, documents, referrals, assistant actions — so the context panel is always true, and the agent never re-asks what the buyer already said.
Product
Agents start working in minutes, not after CRM configuration.
The desktop inbox and the client workspace are the two surfaces. Everything else — assignment, follow-ups, checklists — happens around them.
One thread per person
Messenger, Instagram and WhatsApp land in a single inbox. The same buyer on two channels is one contact with one history — never two leads.
Ownership and response time
Every conversation has an owner. Round-robin or team rules assign new inquiries, and the queue shows who has been waiting past your first-reply target.
Readiness you can explain
Verification, buying readiness and engagement are separate, reason-coded signals your team can override — never one opaque score, never built on protected attributes.
Documents and checklists
IDs, payslips and reservation forms are classified in an isolated sandbox and ticked off each buyer's checklist. Missing items are obvious before the bank asks.
Financing referrals with consent
Preferred bank, recorded consent, the documents that bank needs, and the referral's status — all on the buyer's timeline. Relay never makes the lending decision.
AI drafts, your team sends
An assistant drafts the follow-up before Meta's 24-hour window closes and never quotes a price it cannot source. Every suggestion is reviewed, then logged as an action.
Privacy by design
Privacy is architecture, not an appendix.
Relay handles Filipino buyers' messages, identities, financing intent and — in the document module — government IDs and payslips. The Data Privacy Act shaped the schema before it shaped the policy.
- Official business channels onlyRelay connects your Facebook Page, Instagram professional account and WhatsApp Business number through Meta's official APIs. It cannot and will not read personal inboxes or scrape profiles.
- Consent is data, not a checkboxMarketing, transaction processing, document collection and bank referral each carry their own consent record, with the notice version, the channel and who recorded it.
- Tenant isolation, row by rowEvery table is protected by row-level security scoped to your organization, on top of application checks. Documents live in a private bucket behind short-lived signed links.
- Readiness is never a verdictNo profiling on religion, family status, appearance or neighbourhood. Signals are reason-coded and human-overridable, and buyers can object.
Connect your Page. Answer the first inquiry in Relay today.
Bring your brokerage's Facebook Page and WhatsApp Business number. Your team is in the inbox in minutes; the first site viewing follows.